Help CenterReturns & Refunds › How to return my order?

How to return my order?

Returning an item is straightforward:

  1. Submit a request below within 30 days of delivery. Include your order number and a short description of the item you'd like to return. If it's damaged or faulty, add a photo.
  2. Wait for approval and the return address. Our team will confirm your return and send the correct address — please don't ship anything before this step.
  3. Pack and send it back securely. We recommend a trackable shipping service, as we can't guarantee receipt of untracked returns.

Once we receive and inspect your return, we'll process your refund and email you to confirm.

Still need a hand? Submit a request and our support team will help you out — we typically reply within 24 hours.

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