Help Center › Returns & Refunds › Do I need to pay for the return shipping cost?
Do I need to pay for the return shipping cost?
In most cases, yes — customers are responsible for return shipping costs, and these aren't reimbursed for change-of-mind returns.
If your item is defective, damaged, or we shipped the wrong product, we'll cover the return or arrange a replacement at no cost to you. Submit a request below and our team will advise on the best option for your situation.
Still need a hand? Submit a request and our support team will help you out — we typically reply within 24 hours.
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