How can I cancel my order?

We're dedicated to giving you great service and we'll make every effort to assist. Please note that once an order has been placed and shipped, cancellation is no longer possible, as it's already in transit.

If your order hasn't shipped yet, submit a request below with your order number and we'll do our best to help. In many cases our team can offer a faster solution than a full cancellation — for example adjusting your order or an alternative that keeps your discount — so it's always worth reaching out first.

Still need a hand? Submit a request and our support team will help you out — we typically reply within 24 hours.