What is your return policy?

We stand behind our products with a 30-day money-back guarantee. To be accepted, returned products should be in their original packaging and in resaleable condition unless the item is defective.

You're responsible for return shipping costs unless the item is defective or we sent the wrong product. Refunds are processed after we receive and inspect the return. A refund may be declined if a returned item is found not to be defective as claimed, or if it was used in a way that prevents resale.

To start a return, see "How to return my order?" below. Full terms are on our Returns & Refunds page.

Still need a hand? Submit a request and our support team will help you out — we typically reply within 24 hours.